Privacy Policy
Effective Date: 2026-01-06
Introduction
By using our Services, you agree to the terms of this Privacy Policy and our Terms of Service. ScentBarCA (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information when you use our website or services (“Services”).
Information We Collect
We collect information to provide and improve our Services:
- Directly from you: name, email, phone, billing/shipping addresses, payment info, account credentials, order history, support inquiries.
- Automatically: device/browser info, IP address, cookies, pixels, and other usage data.
- From third parties: Shopify, payment processors, analytics providers, advertising partners, and any other service providers assisting in order fulfillment or marketing.
Use of Information
We use personal information to:
- Process orders, payments, and shipping.
- Provide customer support and communicate about your account or orders.
- Enforce our Terms of Service, protect our rights and users, and comply with legal obligations.
- Tailor advertising and marketing, including third-party advertising on other sites.
Cookies and Tracking
We and our service providers use cookies, pixels, and similar technologies to operate the Services, track usage, and personalize your experience. You can manage cookie preferences through your browser, but disabling cookies may affect functionality. You may also manage cookie and tracking preferences via the Global Privacy Control (GPC) signal or your browser settings.
Disclosure of Personal Information
We may share your information:
- With vendors performing services on our behalf (e.g., payment processors, shipping, analytics, customer support).
- With business and marketing partners, including Shopify, for advertising purposes.
- With your consent or as required by law (e.g., to comply with legal obligations, enforce rights, or protect safety).
- In connection with business transactions, such as mergers or acquisitions.
We do not sell or share personal information of individuals under 16 without parental consent.
Privacy Choices and Opt-Outs
Manage your privacy preferences, including opting out of targeted advertising, sales, or sharing of personal information, through our Your Privacy Choices page. This includes signals like the Global Privacy Control (GPC) opt-out. We treat such signals as your request to opt out of activity that may be considered a “sale,” “sharing,” or “targeted advertising” for the device and browser you used to visit our website.
Third-Party Sites
Our Services may link to third-party websites. We are not responsible for their privacy or security practices.
Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect information from children. Parents/guardians may request deletion of their child’s information by contacting us.
Security & Retention
We implement reasonable security measures, but cannot guarantee absolute security. Information may also be retained as required to resolve disputes, enforce agreements, or for auditing and regulatory compliance.
Your Rights
Depending on your jurisdiction, you may have rights including: access, correction, deletion, portability, restriction of processing, opt-out of sale/sharing, withdrawal of consent, and appeal. Verification may be required before action is taken.
International Users
Personal information may be stored or processed outside your country, including the United States and Europe. We use recognized transfer mechanisms, including European Commission or UK Standard Contractual Clauses, for lawful transfers.
Contact
Questions or requests regarding this Privacy Policy, your rights, or to exercise your privacy preferences can be sent via our Contact page.