Shipping Policy

Order Fulfillment

Orders are processed and shipped seven days a week, excluding Canadian Federal and Provincial holidays.

Order processing times typically range from 1 to 10 calendar days. Processing time refers to the time required to prepare and package your order and does not include shipping transit time.

On occasion, a product may become unavailable due to high order volume or inventory discrepancies. In such cases, ScentBarCA reserves the right to cancel or partially cancel an order and issue a refund for the affected item(s).

Shipping Destinations & Rates

ScentBarCA ships worldwide from Canada.

Shipping charges are calculated at checkout based on the destination, shipping method, and package weight. Rates vary by country and location.

Shipping Times

Shipping transit times vary depending on destination and carrier. International shipments may experience delays due to customs processing or postal service handling. Estimated delivery times are not guaranteed.

ScentBarCA is not responsible for delays caused by carriers, customs clearance, weather conditions, or other factors outside our control.

Customs, Duties, and Taxes

Buyers are solely responsible for any customs duties, import taxes, VAT, or other fees imposed by their country. ScentBarCA is not responsible for customs delays, fees, or seizures.